Email Delivery Delays

Incident Report for HammerTech

Resolved

All emails that were delayed have now been delivered.

HammerTech Operations will continue to monitor email delivery.

Posted Feb 20, 2020 - 13:49 AEDT

Monitoring

All new emails are now being delivered in normal timeframes.

For any email messages sent during the 30 minute window where emails were being delayed, these emails are currently being dequeued and will arrive shortly.

HammerTech apologises for any inconvenience.

Posted Feb 20, 2020 - 12:35 AEDT

Identified

An upstream email provider is currently experiencing delays in delivering email.

As a result some emails sent from the HammerTech platform may be delayed. Emails will still arrive, however they may be delayed by some time.

We will provide a further update in 1 hour.

Posted Feb 20, 2020 - 12:14 AEDT

This incident affected: Email Delivery.